Available 24/7 — 7 days a week
[email protected]
+33 6 16 26 62 26

🚨 Lost truck key or HGV stranded? Call in an emergency: +33 6 16 26 62 26 (FR)  |  +32 491 49 82 93 (BE) — 24/7 call-out

DKP technician working on a lost truck key for an HGV

Lost Truck Key?
24/7 Emergency Call-Out

All your truck keys lost or stolen? HGV stranded during delivery or on the motorway? DKP intervenes on-site in 45–90 min to create a brand-new complete key and program your vehicle — no towing required.

📞 Call Truck SOS — +33 6 16 26 62 26
🚨 24/7 Emergency 🚛 On-site / Motorway call-out 🔑 Key created without original 🛠 HGV programming, all makes
Priority HGV call-out
New key created without original
Steering & brake unlock
Payment after restart

DKP Logistics SOS

The expert in total truck key loss

45min
Estimated call-out time
24/7
HGV emergency availability
100%
Cab/boot opening
4.9
Carrier rating
1

Emergency procedure for a lost truck key

Get back on the road in record time

1
Online HGV SOS request
Use our form to detail your need (make, model, location). It's the fastest way for an HGV expert to attend.
2
Call from an HGV expert
A DKP expert reviews your case and calls you straight back to confirm technical feasibility, fixed price and arrival time.
3
On-site technical intervention
Our mobile unit reaches your location (services, warehouse). The technician opens the cab without damage and programs the new key into the truck's ECU.
4
Validation & back on the road
Once the engine is running and tests are complete, you settle the service. Your professional invoice is emailed immediately.
2

Total truck key loss pricing

Truck / LCV Inc. VAT range
Light commercial vehicle (Sprinter, Master, Transit…) €199
Standard HGV (rigid, tractor unit) €299
Premium HGV / New model (Actros, Scania Next Gen…) €599
Total loss surcharge (Keyless/EPROM) +€79
Night emergency (10pm – 6am) +€129
3

Frequently asked questions — lost truck key

Do you work on Mercedes Actros?
Yes, we handle the Mercedes Actros, including recent models with complex electronic keys. Our equipment allows us to program the new key directly on-site.
The truck is parked in a tight logistics warehouse?
No problem. Our technicians are used to logistics and transport environments. We intervene directly where the truck is immobilised.
Do you unlock the steering anti-theft?
Yes, creating the new key includes mechanically unlocking the steering and electronic recognition by the HGV's immobiliser system.
4

Truck makes covered

All HGV and LCV brands

Volvo TrucksMercedes-Benz TrucksScaniaMANDAFRenault TrucksIvecoMITSUBISHI FusoIsuzu TrucksFord TrucksVolkswagen CommercialNissan Commercial

Does your fleet run a specific make? Contact us for an immediate check.

5

Priority HGV intervention areas

Maximum responsiveness along transport corridors

🇫🇷
Île-de-France
Logistics hubs, A1, A6, A10, A86…
🇫🇷
Grand Est & North
Lille (A1), Strasbourg (A4), Metz (A31), Reims…
🇫🇷
South & West
Lyon (A7), Marseille (A8), Bordeaux (A10), Toulouse…
🇧🇪
Brussels & Wallonia
Antwerp (Port), Brussels, Liège, Charleroi…
🇧🇪
Flanders
Ghent, Bruges, Kortrijk, Hasselt…
🌍
Ports & freight zones
Direct intervention at terminals and port areas
6

Transport company reviews

DKP, the mobility partner for professionals

★★★★★
"Driver stranded on the A1 with lost keys. DKP attended at the rest area. Delivery saved!"
Transport Durand— Lille
★★★★★
"Mercedes Actros stuck at the loading bay. DKP handled the key programming without towing. Efficient."
Logistique Plus— Antwerp
★★★★★
"Total loss on a Volvo FH. DKP recreated the key in under 2h on-site. Impressive."
Jean M.— Lyon
Certified technicians Public liability — Insured AXA Invoice for insurance reimbursement 4.9/5 — 127 reviews

Truck stranded? We're on the way.

Don't leave your freight waiting. A DKP HGV technician attends 24/7 to get your journey moving again.

📞 Call HGV SOS ⚡ Online request